If not, consider opening a support ticket at the link below:īest of luck, and thank you for choosing Zebra. If all that works, it's reasonable to expect the process linked above should produce results for you. The cradle must connect DIRECTLY to a USB port that is known to be good (works with other non-Zebra peripherals). On the Mac, be sure that you're NOT connecting the Zebra cradle through any kind of hub. ![]() If possible, test the Zebra cradle and USB cable on a pure Windows machine to verify that they're working.Ģ. If yes, here are a few more things to test:ġ. The first obvious question would be whether other (non-Zebra) USB devices are able to connect and work properly with your Mac through BootCamp and/or VM. They're a bit dated, but were extensively tested on the Win Mobile/CE devices you are using:īEFORE YOU BEGIN, there are a few basic troubleshooting steps I suggest trying, just to clear the basics. You might try taking a look at the docs linked below. Click your phone from the list on the left. ![]() Now you can open Windows File Explorer on your computer. Select 'Transfer Files (MTP)' or similar. Your device may ask what kind of connection to open. Since you mentioned ActiveSync, I would assume that your devices are running Windows Mobile/CE, the setup for which is tricky. Connect your Android device to your PC using your USB cable. However, both are still supported by Zebra through 20, respectively. Ideally it would be nice to get some app with runs natively on the Mac but without USB connectivity even Android File Transfer is a non starter.Īny ideas ? Support for connectivity seems a little ancient and flakey to be honest - I can understand the desire to move to Android but I foresee problems with that if the Mac does not recognise any connection to the USB port.Īs you might already know, the MC9200 devices were discontinued in June, 2020 (Android) and August, 2021 (Windows). I even got Windows XP with ActiveSync running in a VM but it did not acknowledge the presence of anything connected to the USB port. I am running Windows on the Boot Camp machine which I think is going to have the best chance. I have tried 2 different cradles/scanners and cables and I'm wondering if its something about the apple kit itself. I don't get any beeps or pop up messages relating to device detection or driver installation. For reasons unknown when I connect any of these Mac's via USB to the Zebra cradle with a MC920No scanner in place they just don't recognise that there is any kind of USB device connected. Select "doubleTwist Music Player" from the results and tap on "INSTALL" to begin the installation process.I have 3 different models of Mac including Intel and Apple Silicon and all of them can run windows either via Boot Camp or via a VM. ![]()
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